Terms of Service
The agreement between you and ANIMATES LLC when you use Animates.
Last updated November 11, 2026
Agreeing to these terms
These Terms of Service ("Terms") are a contract between you and ANIMATES LLC, a Delaware limited liability company ("Animates", "we", "us"). They cover the Animates mobile apps, this website and related services (together, the "Service").
By creating an account or using the Service, you agree to these Terms, our Privacy Policy and our Community Guidelines. If you don't agree, don't use the Service.
Who can use Animates
You may use the Service only if all of these are true:
- You are at least 18 years old.
- You can form a binding contract with us, and no law forbids you from using the Service.
- You have never been convicted of, or pleaded no contest to, a felony or any crime involving violence or a sexual offense, and you are not required to register as a sex offender anywhere.
- You don't already have an account, and we haven't previously banned you.
The Service is currently offered in the United States.
Your account
- Give accurate information when you sign up, including your real date of birth, and keep it up to date.
- Your account is for you alone. Don't share it, sell it or let anyone else use it.
- Keep your phone and sign-in codes secure. You're responsible for activity on your account. Tell us at once if you think someone else has accessed it.
Rules of use
You agree to follow our Community Guidelines. You also agree not to:
- use the Service for anything illegal, harmful or commercial, including advertising or asking for money;
- copy, scrape or collect other members' information, or use bots or automated tools on the Service;
- interfere with the Service, get around its limits or security, or reverse engineer it, except where the law allows;
- upload viruses or harmful code; or
- help or encourage anyone else to do any of these things.
Your content
"Your content" means what you add to the Service: photos, profile details, prompt answers, messages and anything else.
- You own it. We don't claim ownership of your content.
- You give us a license to use it. So that we can run the Service, you grant Animates a worldwide, non-exclusive, royalty-free license to host, store, copy, display, adapt (for example, resizing a photo) and distribute your content within the Service. This license ends when you delete the content or your account, except for copies kept as described in our Privacy Policy.
- You're responsible for it. You promise that you have the right to share your content, that it's accurate, and that it doesn't break these Terms or anyone else's rights. Only upload photos of other people with their permission.
- We can remove it. We may review, remove or limit content that we believe breaks these Terms or our guidelines, but we have no duty to monitor everything on the Service.
If you send us feedback or ideas, we may use them without owing you anything.
Your safety
You are responsible for your own interactions with other members. Animates doesn't run criminal background checks, and we don't verify what members say about themselves beyond the optional selfie check, which only confirms that a person matches their photos. We make no promises about any member's identity, intentions or behavior.
Use care when you talk to or meet someone, and follow the advice on our Safety page. Never send money or financial details to another member.
Subscriptions and purchases
Animates is free to use. We also sell an optional subscription, Animates Plus, and single purchases such as extra Notice Me's and Power Ups.
- Billing. Purchases are made through the Apple App Store or Google Play and charged to your store account. Prices are shown before you buy and may include tax.
- Automatic renewal. A subscription renews automatically for the same period, at the price then in effect, until you cancel. To avoid the next charge, cancel at least 24 hours before the current period ends.
- Cancelling. Cancel in your Apple or Google account settings. Deleting the app or your Animates account doesn't cancel a subscription. After you cancel, you keep Plus features until the end of the period you paid for.
- Refunds. Purchases are generally final. Refund requests are handled by Apple or Google under their policies. Where the law gives you a right to cancel or to a refund, these Terms don't take it away.
- Single purchases. Notice Me's, Power Ups and similar items are a limited license to use a feature. They have no cash value, can't be transferred, and may expire as described when you buy them. Unused items are lost if your account is closed for breaking these Terms.
- Changes. We may change prices or features. A price change for a subscription applies from your next renewal, after we or the store have told you.
Some states give you the right to cancel a dating service contract within a set number of days, without penalty. If that applies to you, you can use that right by emailing support@animatesapp.com or by mail to the address below. For purchases made through Apple, refunds are issued by Apple.
Ending your account
- You can stop using the Service and delete your account at any time. See our Support page.
- We may suspend or close your account, or remove content, if we believe you've broken these Terms or our guidelines, if you create risk for other members or for us, or if the law requires it. Where it's reasonable and safe to do so, we'll tell you why.
- If we close your account for breaking these Terms, you aren't entitled to a refund, except where the law says otherwise.
The sections that by their nature should continue after your account ends will continue, including those on your content, disclaimers, liability, indemnity and disputes.
Our content and the app
We own the Service, including its software, design, text, graphics and the Animates name and logo, or we use them under license. We give you a personal, non-exclusive, non-transferable, revocable license to use the Service as these Terms allow. Don't copy, modify or distribute any part of it without our written permission.
Anime and manga titles and artwork shown in the Service belong to their owners. Animates isn't affiliated with or endorsed by any studio or publisher.
Copyright complaints
If you believe content on the Service infringes your copyright, send a notice to support@animatesapp.com or to the address below. Please include:
- a description of the copyrighted work;
- where the infringing content appears on the Service;
- your name, address, phone number and email address;
- a statement that you believe in good faith that the use isn't authorized by the copyright owner, its agent or the law;
- a statement, under penalty of perjury, that your notice is accurate and that you're the owner or authorized to act for the owner; and
- your physical or electronic signature.
We close the accounts of members who infringe repeatedly.
Disclaimers
The Service is provided "as is" and "as available". To the fullest extent the law allows, Animates disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We don't promise that the Service will be uninterrupted, secure or free of errors, that you'll find a match, or that information from other members is accurate. We aren't responsible for the conduct of any member, on or off the Service.
Limit of liability
To the fullest extent the law allows, Animates and its owners, employees and partners won't be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill, arising from your use of the Service or from the conduct of any other person, even if we've been told that such damages are possible.
Our total liability for all claims about the Service is limited to the greater of (a) the amount you paid us in the 12 months before the claim arose and (b) US $100.
Some states don't allow certain disclaimers or limits, so some of the above may not apply to you. Nothing in these Terms limits liability that can't be limited by law.
Indemnity
To the extent the law allows, you agree to defend and compensate Animates and its owners, employees and partners for any claims, losses and costs, including reasonable legal fees, that arise from your content, your use of the Service, your dealings with other members, or your breach of these Terms.
Disputes and governing law
Talk to us first. If you have a dispute with us, email support@animatesapp.com with your name, your account details and a description of the problem. We'll try in good faith to resolve it within 60 days before either of us starts a legal claim.
Governing law and courts. These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws rules. Any claim that isn't resolved informally must be brought in the state or federal courts located in Delaware, and you and we agree to the jurisdiction of those courts. If the law where you live gives you the right to bring a claim in your local courts or under your local consumer law, these Terms don't take that right away.
Time limit. To the extent the law allows, a claim must be started within one year after it arises.
App store terms
If you download the app from the Apple App Store, you also agree that:
- these Terms are between you and Animates, not Apple, and Apple isn't responsible for the app or its content;
- your license to use the app is limited to Apple devices you own or control, as allowed by the App Store's usage rules;
- Apple has no duty to provide support or maintenance for the app;
- if the app fails to meet a warranty that applies, you may tell Apple, which will refund the purchase price of the app, if any; Apple has no other warranty obligation;
- Apple isn't responsible for claims about the app, including product liability, legal compliance, consumer protection or intellectual property claims;
- you aren't in a country under a United States government embargo and you aren't on any United States list of prohibited or restricted parties; and
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
If you download the app from Google Play, the Google Play Terms of Service also apply to your use of the store.
General
- Changes to these Terms. We may update these Terms. If a change is significant, we'll tell you in the app or by email before it takes effect. If you keep using the Service after that, you accept the new Terms.
- Changes to the Service. We may add, change or remove features, or stop offering the Service.
- Whole agreement. These Terms, the Privacy Policy, the Community Guidelines and any terms shown when you make a purchase are the whole agreement between you and us about the Service.
- If part is invalid. If a court finds part of these Terms unenforceable, the rest still applies.
- No waiver. If we don't enforce a term, we haven't given up the right to do so later.
- Transfer. You may not transfer your rights under these Terms. We may transfer ours as part of a merger, sale or reorganization.
Contact
ANIMATES LLC, 254 Chapman Rd, Ste 208, Newark, DE 19702, United States. Email: support@animatesapp.com.